Friday, July 12, 2013

Let's Have Fun: Businessweek Angle on the Hedge Fund Story

When your humble blogger pulled this week’s Bloomberg Businesweek from the courier’s sheath (an unheralded development in print distribution), my first thought was “This is what happens when the boss goes on vacation.”
This cover turns the famous Rolling Stone campaign
on its head, comparing the flaccid reality of hedge fund
performance with its robust reputation

But still, as I chuckled, your humble blogger quickly opened the magazine to the “Cover Trail” which purports to cover the cover development every week.  The “Cover Trail” is a humanizing element, showing what the boys and girls at Businessweek are thinking.  One might assume they are all boys as one can almost hear the puerile laughter at Bloomberg HQ -  there is no masthead to be found but the credits posted on CoverJunkie .com include women.

Your humble blogger thinks this one will go viral for the usual reasons although only briefly.

The bigger story of Businessweek is about effective design (especially heavy use of charts) and good writing. Your humble blogger recalled recently, as I experienced the anticipation of opening this magazine, that I had felt the same sensation years ago, at the sight of Bernie Goldhirsh’s Inc. Magazine poking out of my mail box before I had the privilege of working for Bernie.  Ironically, Bernie's passion for competing with Business Week probably lead to one of his more costly mistakes, Business Month Magazine.

This is a fun business.  Every once in a while it is good to let it all hang out.

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Friday, March 4, 2011

Why Your Audience Wants to Talk About Your Content

You can’t assume your audience wants your information only for themselves.  People seek information to share and trade, primarily in conversation as was discussed at the Inbound Marketing Conference last fall.  This primal hunt is especially vital to event curation.

Content that bears repeating is valuable to people.  Providing “remarkable content” is touted as a way to generate online social media conversation that potentially “goes viral” (dirty secret: it rarely happens without a big boost from mass media).  But if information is your product rather than a means to sell something else, you still should think about what your audience will want to share and trade with others.

Whether “useful or bizarre,” according to Pablo Boczkowski, a professor at the Northwestern University School of Communication, “what the mass public wants is something to talk about.”  Your humble blogger heard him at an MIT Comparative Media Studies Forum:  "Online News: Public Sphere or Echo Chamber?"

Similarly, Eric Ly, co-founder of Linkedin and the founder and CEO of Presdo credits NPR’s online success to their focus on news that “our friends will want to talk about.”  Eric spoke in a recent TSNN webinar promoting the MTO (MeetingTechOnline) Summit  – an event coming up in Chicago.

Trade information consumers are not that different.  Certainly business or professional consumers seek to improve their work performance directly with information.  However, they also seek information they can share and trade, in order to maintain and build their professional networks.

The promise of quickly providing a “talking knowledge” of a specialized field was the unique selling proposition of a trade event your humble blogger successfully promoted for many years, in the field of state and local government policy and purchasing.  A lot of information sharing and trading took place right at the event, because so many key people in the field attended, but the formal program gave attendees an authoritative overview designed to help them in their various professional circles outside the event.

Provocative and memorable talking points not only give recipients something to impart to others, they give recipients a common bond with others - a sense of “being in the know.”  That's one reason sports news is popular in the mass market..  But the bonding capacity also applies to specialized interests.  Your humble blogger in recent conversation started to quote the former Comptroller General of the United States, David Walker, (not exactly a household name) and was pleasantly surprised to have the quote completed and correctly attributed.   The connection of common interest was thus established.

Across all media and especially at face-to-face events, where the the social side is instantaneous, content developers should never assume that their audiences want entertainment strictly as a personal experience and utility only for direct application.  At least equally strong is the audience desire for content that can be used to strengthen ties to other people.  Feel free to mention this idea to a colleague!

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Tuesday, August 31, 2010

Urgent! Pass It On: Three Big Sexy Secrets About Going Viral

Myths about going viral are part of the regular fare offered by new marketing gurus. “You create great content, and show it to ten friends who show it to ten friends and pretty soon it goes viral and a million people are looking at it.” Too bad the real world doesn’t work this way. So, what are the true secrets?

It is no secret that viral math is sexy. In the idealized scenario of each friend showing ten friends your content  and every friend showing it in turn to ten unduplicated friends, over a a million people have viewed your content in only six iterations!

But in the real world, you don’t get 100 percent response to anything.  If only one in ten of your friends show your not-so-great content to ten of their friends who behave in the same fashion, only ten people are exposed in each iteration and it will take 100,000 iterations to hit 1 million views. If the response is less than one in ten, your viewing audience dwindles to fractions in a few iterations.

The first big secret of going viral is to show your content to more than ten friends – the more the better. If only two out of ten friends who see your content then pass it on but you start with 17,500 “friends,” you’ll match the idealized 100 percent pass-along scenario and get over 1 million views in only six iterations.

Getting picked up in mass media is the next best thing to having lots of friends and a lot cheaper than buying them. Your humble blogger observes that mass media has a big role in most cases of content going viral.  How to make that happen is a subject for another blog, but for a hint see the first big secret above.

The second big secret is to use the proven techniques of direct marketing and merchandizing in your great content to attract attention and encourage response (see the tacky headline above). There infinite degrees of subtlety in doing this but even clumsy (see the tacky headline above) execution tends to work better than ignoring the experience of generations of practitioners. Ask yourself how you came to this sentence, NOW.

The third big secret is that going viral isn’t all it is cracked up to be. Great content that moves minds and results in big-ticket BtoB sales is often best delivered in person to a live audience. Events hold attention and allow substantive communication. And events greatly increase the response to the content. Your humble blogger admits that this point may seem self-serving (because it is). But ask yourself, if this assertion is not the case, why are so many marketing gurus so eager for speaking gigs and why are so many purveyors of the latest marketing technology using events to tell their stories?

So if you see new utility in these old marketing ideas: reaching big numbers, employing proven direct marketing and merchandizing techniques, and using events – pass a link along to at least ten of your friends. And if you want to prove me wrong, pass a link to absolutely all your friends – if this blog goes viral without any mass media boost, your humble blogger will confess his errors in a future blog.

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